Daksh eServices Pvt. Ltd. Gurgaon (India)

Business overview

A report published by the Yankee group stated that in the US, '67% of online transactions were being abandoned due to inadequate customer support'. And with this, an idea was born. The year - July 1999. In no time, the entrepreneurial drive and the realization of opportunity within India became the two most important factors towards the inception of what would be the largest BPO service provider in India - Daksh. A core team of 4 members sprung into immediate action to put together a sturdy business plan which got them their first client and the first round of funding. It was not a company that was created but a whole new enterprise, a potentially new industry that had no history and no business model to follow. All it had was sound leadership, a focused vision and an undying passion. A strong people orientation and adherence to their principles helped the core team touch the 5000 people mark in 2003 as opposed to their initial target of 2005.



Industry Computers and IT
Business Type Service Provider
Establishment Year 2008
Firm Type Pvt Ltd.
Expand Level International

Products & Services

Our services include:

-Core Competencies:
Customer care
Technical Support
Collections
Telesales/ Telemarketing
Transaction Processing & Back-office services
Re-engineering and Value-added Services.

-Domain Expertise: Our business units are structured to offer strong domain focus.

-Service Channels:
Voice
EMail
Chat
Data (Back-office and Transaction Processing)
Blended Services.
Bpo Service Domain Registration Service
It Service Business Process Outsourcing
It Services

Contact Details

Daksh eServices Pvt. Ltd.

186, Udyog ViharPhase I
Gurgaon, 122016 (Haryana) - (India)



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