WNS India Pune (India)

Business overview

WNS is a leading global Business Process Outsourcing (BPO) company with proven expertise in delivering exceptional bottom-line impact to its clients through its well trained and highly qualified professionals located at its client service and transition offices in New York (US) and the London and Ipswich (UK) and offshore delivery centers in Mumbai, Pune, Nashik & Gurgaon in India & Colombo in Sri Lanka. WNS's horizontal service offerings includes transaction processing in the areas of Accounting and Finance, Core Business Administration, Marketing Program Support, HR Administration and Benefits Management, Research & Knowledge Services in addition to Client Interaction Management. A former subsidiary of British Airways, WNS is now owned by leading global private equity investor Warburg Pincus, British Airways and the management. WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Consulting and Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. WNS delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes. WNS has over 27, 755 professionals across 37 delivery centers world-wide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS is a strategic partner for managing complex processes that directly impact the clients’ bottom-line. An end-to-end vertical approach to service delivery, technology-led BPM solutions and a client-centric client-partner approach enable us to deliver business value to many of the world’s leading companies. We are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and outsourcing dom. WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. WNS delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes. We enable our clients to OUTPERFORM by transforming their business processes with domain expertise, partnership approach and global delivery capability. Deep Domain Expertise: BPO services truly improve business performance only when they are combined with industry intimacy. We have built strong capabilities in industries such as Travel and Leisure, Banking and Financial Services, Insurance, Transportation, Manufacturing, Utilities, Healthcare, Consumer Goods, Retail and Professional Services. We match capabilities of our employees with clients’ requirements by putting our employees through trainings and certifications. Partnership Orientation: As a BPO service provider, it is important to establish a seamless structure where there is alignment of interests between the provider and the client. At WNS, the interplay of quality, satisfaction and economics is managed thoughtfully and aggressively through contracts, which balance ownership and control with risk and reward. We structure financial models that best respond to the stage of the relationship—transition, stabilization, continuous improvement—and our clients’ goals for the relationship. Global Delivery Capability: Our clients’ enterprises are global. BPO services need to have global delivery capabilities, often with proximity to clients’ key business units. The WNS Global Delivery Network responds to needs for language, cultural alignment, redundancy and 24/7 operations. Across our global delivery centers, employees use common methodologies, tools and assets to deliver services seamlessly to clients. Access to the WNS Global Delivery Network also creates a scalable and flexible network that allows clients to tap the right skills and services at the right price wherever they are available: onshore, near-shore or offshore. Our priority is to expand this global delivery network to serve the ever-changing business needs of our clients. WNS believes that BPO benefits go beyond operational efficiency, merely satisfying service-level agreements and lowering costs. In a dynamic business environment, where increasing globalization challenges business viability and growth, companies should expect BPO service providers to drive greater strategic effectiveness and business value beyond the scope of the agreement. WNS is geared to offer clients what they need in this current business environment with flexibility and innovation in pricing and engagement models.



Industry Services
Business Type Service Provider
Establishment Year 2000
Firm Type Pvt Ltd.
Expand Level International

Products & Services

WNS is a leading provider of business process outsourcing services. We provide a wide variety of customer service and data management services in addition to industry specific back-office administration services for travel, insurance, healthclaims & knowledge services.

WNS's horizontal service offerings include data input, rules based transaction processing and action initiation in the areas of Accounting and Finance, Core Business Administration, Marketing Program Support, HR Administration and Benefits Management and Knowledge Services in addition to Client Interaction Management.

Business Process Outsourcing Services
WNS delivers business value by "extending your enterprise." Our business process outsourcing services combine deep industry knowledge, operational excellence, a partnership approach to client engagement and comprehensive service offerings.

In every enterprise, business processes are interconnected. Only when you link shared back office and industry specific processes to decision support does business thrive. The value of business process outsourcing is realized by optimizing and linking disparate processes seamlessly.

WNS changes the game for its clients by delivering the entire spectrum of business process outsourcing services. WNS delivers shared back office processes such as finance and accounting, customer care, legal, technology solutions and procurement to industry specific back office and front office processes. We also support decision making by delivering complex research and analytics services.

We help our clients leverage outsourcing services to improve their business performance so that they can compete more effectively in the marketplace.

Cross Industry Solutions
Customer Care Outsourcing
Finance and Accounting
Governance Risk Compliance
Human Resource Outsourcing
Legal Services
Research and Analytics
Source-to-Pay
Transformation Solutions
Industry Focused Solutions
Banking and Financial Services
Consulting and Professional Services
Healthcare
Insurance
Manufacturing
Media and Entertainment
Retail and Consumer Products
Shipping and Logistics
Telecommunications
Travel and Leisure
Utilities and Energy

Product Catalogue (28)

Contact Details

WNS India

Tower "C", Weikfield IT City Info Park,
Off Nagar Road, Viman Nagar,
Pune, 411014 (Maharashtra) - (India)



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